Return and Refund Please enable JavaScript in your browser to complete this form.Requester InformationType of RequesterEnd UserDealerOEMCompany Name *Full Name *FirstLastEmail *Phone *Tech Support RequestProduct Category *--- Select Choice ---Marine BatteryChargerOther BatteriesProduct Name Serial NumberFor RMA review, please ask the customer to provide basic information about the boat’s charging system. This helps determine whether the issue is battery-related, charger-related, or installation-related.Onboard battery charger Charger lithium/LiFePO4 mode?YesNoUnknownAlternator connected to this battery?YesNoUnknownDC-DC charger installed?YesNoUnknownSolar charger connected?YesNoUnknownAny recent wiring changes?YesNoBrief Description of the Issue *Usage conditions and SOC before and after malfunction to connected Layout File Upload (for Screenshots of SOC from Bluetooth App ), photo of installation Drag & Drop Files, Choose Files to Upload You can upload up to 5 files. Attachments (for an image showing the issue)Submit