Tech Support Please enable JavaScript in your browser to complete this form.Requester InformationType of RequesterEnd UserDealerOEMCompany Name *Full Name *FirstLastEmail *Phone *Tech Support RequestProduct Category *— Select Choice —Marine BatteryChargerOther BatteriesProduct Name Serial NumberFor RMA review, please ask the customer to provide basic information about the boat’s charging system. This helps determine whether the issue is battery-related, charger-related, or installation-related.Onboard battery charger Charger lithium/LiFePO4 mode?YesNoUnknownAlternator connected to this battery?YesNoUnknownDC-DC charger installed?YesNoUnknownSolar charger connected?YesNoUnknownAny recent wiring changes?YesNoBrief Description of the Issue *Usage conditions and SOC before and after malfunctionFile Upload (for Screenshots of SOC from Bluetooth App ), photo of installation Drag & Drop Files, Choose Files to Upload You can upload up to 5 files. Full mode? Product Attachments (for an image showing the issue)Submit